HotShed's Privacy Policy

HotShed Systems Pty Ltd and its related companies comply with the National Privacy Principles. To that end, we offer this statement to inform our users of how we gather and utilise personal information. HotShed will take all reasonable steps to protect user privacy, consistent with the National Privacy Principles.

HotShed gathers personal information about our users in two different ways:

1. You supply it in response to a request from us: - HotShed collects personal information from users when voluntarily submitted by a user, such as joining the HotShed e-newsletter service.
2. Purchasing products or services: - If you purchase products or services or apply to become a HotShed customer, HotShed requires you to provide certain details so that we can establish an account and provide you with the product or service. This includes details such as your name and contact information, or in the case of businesses, information about the company, department or association making the purchase or setting up the account. HotShed requires this information to help us process and manage your account with us.

HotShed and its related companies may use personal information collected online to develop and improve the products, benefits and services we offer to our members, customers or website users. HotShed may also use email addresses or other personal information to contact users who directly communicate with us. For example, HotShed may contact users to notify them that they have won a contest or to provide a requested email newsletter.

HotShed may also use its customer database, including information provided by you through this website, to distribute information about other HotShed services and other organisations' services to you.

Aspects of these functions may be outsourced to third parties, who are only authorised by HotShed to use this information for these purposes. HotShed may also disclose personal information to law enforcement agencies, government agencies, courts or external advisors where permitted or required by law.

HotShed's policy is to provide you with the opportunity to limit the use and/or disclosure of your personal information. You may do this when you register via the registration page on this website, or at any time when you receive email communications from us, or at any other time by written notice to HotShed. If at any time you no longer wish to receive email or postal communications from HotShed or from third parties, you can contact HotShed customer service at any time and make an 'opt out' request, as per details at the end of this Statement.

HotShed utilises cookie technology to process and identify order data. A cookie is a piece of information that is transferred to a user's hard drive for record-keeping purposes. If users choose to, they have the option to set their browser to refuse cookies.

Each time you visit HotShed's website, anonymous navigation information is collected by our servers. This information includes:

• your server's IP address;
• the date and time of your visit;
• the address of the previous site you visited;
• the website you leave our site to visit;
• the type of browser and operating system you are using;
• the address of the pages you accessed.

This information provides HotShed with statistics about how the website is used and navigated, including the number of hits, the frequency of visits and the duration of visits to each web page on the site. It does not personally identify individual users unless the user has previously elected to identify themselves by submitting personal information.

Information collected on this site may also be combined and de-identified to provide HotShed with anonymous demographic and usage information. HotShed can then use this aggregated information to develop new and/or more appropriate services and products to offer to customers and may also be provided to third parties.

Other than as described above, HotShed will not make an attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our Internet Service Provider's logs.

If you wish to complain about our use of your personal information, please contact:

• Privacy Officer
  HotShed Systems Pty Ltd
  Locked Bag 12162
  George Street QLD 4003

When you look at this website, our Internet Service Provider also makes a record of your visit and logs the following information for statistical purposes:

• your server address;
• your top level domain name (for example .com, .gov, .au, .uk etc);
• the date and time of your visit to the site;
• the previous site you visited;
• the type of browser you are using;
• the pages you accessed and documents downloaded.

If you have any further questions or concerns please feel free to contact us at any time.